Revolutionising the pet care experience

PetsAtHome_3189-b

Pets at Home

With over 400 stores, Pets at Home are the largest pet supplies retailer in the UK. Placing experience and interaction at the heart, we have transformed the store concept by creating a powerful customer journey and fun, engaging and informative spaces that bring to life the numerous services in store.

PetsAtHome_3318
Featured-Image

Close interaction with animals encouraged in the Pet Village

PetsAtHome_3213
PetsAtHome_3318

Multifunctional and flexible event space accommodates multiple discover and learn activities

PetsAtHome_3150
PetsAtHome_3240

Animal welfare is at the heart of the cat adoption facility

PetsAtHome_3231
PetsAtHome_3110
PetsAtHome_3256

Consultation space dedicated to discussing pet health and welfare

PetsAtHome_3133
PetsAtHome_3129_v1
PetsAtHome_3097

Groom Room and dog ‘self wash’ creates theatre in store

PetsAtHome_3205
PetsAtHome_3047
Doggy-Graphic
PetsAtHome_3310
PetsAtHome_3268

THE JOURNEY TO DESIGN THAT WORKS

IMG_4747
PHOTO-2019-04-11-17-31-13
IMG_4957
IMG_7505
IMG_5122
IMG_5232
Back to projects