With the third lockdown ending in the UK next month and non-essential shops able to open in April, how do people feel about going back to the shops? We’ve been talking to people of various ages and in different circumstances across the country, to hear their thoughts about going back to physical retail after a year of living with the pandemic.
Below are 10 key trends that emerged about how people feel about going back to shops, many of which were consistent amongst different age groups. Get in touch to see the full research report.
10 Key Takeaways
1. Everyone we spoke to said they are looking forward to going back to physical retail when the shops re-open.
2. Key things that people missed are experiences they can’t get online, including the social experience of shopping with friends or family – they want to make a day or an afternoon activity of shopping.