To create greater separation between the two zones, the centre section of the back wall includes a pop-out section to establish a physical barrier between dog and cat areas, as well as creating a feature wall behind the meet & greet area. The halo-illuminated feature wall is clad in natural moss for a soft, natural feel and provides a striking backdrop for a digital screen displaying engaging, bespoke content relating to the veterinary surgery. ‘Vets4Pets’ signage sits above the area to create bold sign-posting in store.
Consulting with Pets at Home veterinary practitioners throughout the process, animal welfare is at the heart of the design solution. This included creating a cat-friendly space that meets the specific needs of cats, with the objective of becoming an ‘Accredited Cat Friendly Clinic’. To create comfortable space for cats, the waiting area not only ensures separation from dogs, but includes elevated platforms where owners can place cat baskets to keep them off the floor. Towels are also provided to drape over baskets where needed to calm cats.